NSCB Technical Support
 
The NSCB provides protocols, cell images, and answers to Frequently Asked Questions (FAQs) for quick access to common technical questions. For inquiries beyond the scope of the Protocols, Image Library, and FAQ pages, please login to the Online Technical Support service. We will acknowledge and, when possible, resolve all inquiries within one business day. Please check back within one day of posting your request to view it's status. We will inform you within one business day if the issue requires further investigation. We strive to resolve all customer technical support issues withina maximum of five business days.
 
Frequently Asked Questions
Find answers to common technical questions.

Online Technical Support
Log in to the secure section of this Web site and submit a question or request assistance from the NSCB customer service team.
 
Organizations that provide a variety of training courses related to stem cells.

 

Protocols:

NSCB Basic Protocols(pdf) included in frozen hES cell shipments

NSCB Live Culture Protocols(pdf) included in practice live culture shipments

These are the procedures used to scale up, test, and characterize the cells produced by the National Stem Cell Bank.

 

Cell Line Providers Protocols:

Cellartis hES Cell Culture Manual 

ESI hES Cell Culture Manual

Novocell/ BresaGen hES Cell Manual

Technion hES Cell Culture Manual

UCSF hES Cell Culture Protocols

WiCell hES Cell Culture Protocols

 

Image Library
Access the NSCB image collection.